OUTPLACEMENT PROGRAMS OFFERED

Program Duration
Executive No Time Limit
Management 12 Months
6 Month Time Limited
5 Month Time Limited
4 Month Time Limited
3 Month Time Limited
2 Month Time Limited
1 Month Time Limited
Job Search Seminars 1, 2, 3 or 4 days


 

    INDIVIDUALIZED PROGRAMS

    Executive Career Coaching
    Career Pathing
    Outplacement Counselling

    SEMINARS / WORKSHOPS
    Managing Personal Transition
    Managing Organizational Transition
    Team Building
    Problem-Solving/Decision-Making
    New Millennium Supervision
    Stress Survival Skills
    Assertiveness without Aggression
    Anger and Conflict Management
    Communication / Building Co-operative Relationships
    Job Search Seminars


    SERVICES

    e-learning
    Mediation / Conflict Resolution: (Corporate)
    Employee Relations/Collective Bargaining
    Compensation/Benefits


Career Coaching
"How can I get this person back up to speed?" When productivity, motivation, communications, management style, human relations, or skill levels show a strong need for improvement, we offer individualized assistance and work with the employee to restart his/her career. Career coaching consists of confidential counselling, testing, training, and consulting for company designated individuals who require assistance in one or more area.

It utilises a customized six-stage approach to assess strengths and limitations leading to design and implementation of an appropriate career coaching program. The coaching program is initiated following a review with the company representative. Meetings with the sponsored employee are held at our offices. Depending on the level of the individual and the intensity of the issues, the time frame can range from one month to twelve months.


Career Pathing

"I'd like to take the guesswork out of promoting this person." Employees who are identified as having the potential for handling increased responsibility or for having the potential for successfully fulfilling the requirements of an expanded job description are prime candidates for career pathing.

The process involves: a review of the employee's performance history, interviews with current and previous bosses, consultations with the employee, career assessment, summary report, decision on promotability, and recommendations to both the employee and management. A formal, thorough and objective assessment assists the employer in discovering an individual candidate's compatibility to a selected career plan. Over 70 selected traits are assessed in the following categories: Intellectual, Motivational, Productivity, Self-Issues, Human Relationships, Life-Style Priorities, Vocational Incentives, and Career Interests. This methodology can also be designed to assist during the hiring process.


Outplacement Counselling
Releasing an employee is always a complex and demanding management decision. While never an easy task, we can help make the process less complicated. At our fully serviced offices, we have over many years assisted thousands of dismissed employees find alternate employment. We are respected in the business community for our dedication to client service, our flexible approach and our caring support.

As professional counsellors for over 25 years, we are often called upon to deal with the more involved situations. A wide variety of individual programs are offered to take into consideration each employee-client's level, age, length of service and other relevant factors. We also work with our sponsoring employers to "plan the departure" and are on-site to assist with the employee's dignified exit from the company.

Managing Personal Transition
"When change occurs, everyone goes back to zero". A workshop designed to help managers and their employees understand the impact of major change initiatives in their workplace, and often in their lives.

Organizations and their members can expect change to be a given in the new marketplace and they must have the agility and the resilience to compete successfully. More importantly, this workshop is aimed at helping participants develop the skills required to accept change, find the opportunities therein, and adapt successfully to present and future changes in their world and their organization with a healthier attitude. The focus of this workshop is to enable individuals to create and maintain their own personal stability and energy, resulting in higher productivity and motivation.


Managing Organizational Transition
"If you always do what you've always done, you'll always get what you always got, maybe...." In today's fast changing organizations, managers at all levels need to manage not only their own personal transitions but those of their employees as well. This workshop is designed to help managers learn new ways to manage and help their employees work through the transition process with the clear goal of sustaining and enhancing employee productivity as the organization changes to new ways of doing business.

Team Building
"Teamwork doesn't just happen; it takes skill, knowledge and hard work - anything less just won't cut it in tomorrow's workplace." This workshop is designed to help teams of all kinds become more effective and more self-managing, freeing up valuable supervisory and managerial time to do what they are really paid to do: planning, coaching, co-ordinating, leading and monitoring businesses.

Building a collaborative team environment through norm setting, contracting for expectations, team performance, self-evaluation, problem-solving and decision-making skills, and the application of simple but effective quality tools are critical (and basic) steps to the development of high performing teams. This workshop is experiential with a minimum of theory and a maximum of interaction and transference to organizational work life.


Problem-Solving / Decision-Making
This workshop focuses on the rational, analytical skills required to find root causes of problems and to decide on the most appropriate alternative to meet business goals. A proven, structured process always ensures objectivity in problem solving, resulting in reduction of wasted time or other valuable resources that focus on symptoms, pet theories, and costly quick fixes.

A structured process applied to decision-making can lead to higher quality decisions, greater ability to manage accompanying risks, reduced guesswork, and increased confidence in organizational decisions. Both of these processes apply equally well to technical and non-technical situations. Case studies, discussion groups and real-life application sessions form the core of this workshop.


New Millennium Supervision

"Getting more done through others is the new definition for managers and supervisors." Tomorrow's organizations are slimmer, faster and team-based. Supervision needs to work smarter than ever, with less direct control and more responsibility and accountability than yesterday's supervisor. Add to that a more educated, diverse workforce and the age-old functions of Planning, Organizing, Leading and Controlling take on truly new meaning.

Leading and Managing are blended in this workshop because to separate them is to create "good-guy" "bad-guy" fallacies that result in wasted productivity in organizations, and both skill sets are required to successfully supervise in the workplace of the future. Case studies, discussion groups, self-evaluation and experiential exercises form the core of this workshop.


Stress Survival Skills
Beginning with an understanding of the nature of stress, participants are introduced to its common physical symptoms. External and internal stressors are identified and a repertoire of effective coping strategies are developed.

From this, participants are able to further develop an Action Plan and make personal decisions to achieve an integrated and balanced lifestyle. This one-day workshop is designed to explore the nature of stress, along with values and their impact on stress. Internal stress generators and worry-generated stress are identified. Case studies demonstrating strategies for coping with typical stressful life situations are presented to assist participants in learning to use problem-solving strategies to minimize external stressors. The goal is to learn how to manage stress through increased internal control.


Assertiveness Without Aggression
"Usually a manager's request is carried out and an employee's request is listened to...... but don't hold your breath!" All too often, unassertive managers and employees convey their message in a tentative way, as if they didn't really expect to be taken seriously. Fear of an unpleasant reaction, dislike or disapproval can prevent management staff from effectively applying their leadership skills. Alternatively, fear of rejection or retaliation may stop some employees from calling a person on inappropriate behaviour or perhaps inhibit them from presenting creative ideas.

During the workshop, participants will discover the difference between assertive and aggressive behaviour. They learn to depersonalize issues keeping them in a professional context. Role-playing real life situations whether at work, home or in the community, allows practice of: selecting appropriate strategies and methods to deal with problems, anticipating a response, and keeping the lines of communication professional and clear.
Participants will learn that issues must be treated objectively even when assertion of authority may lead to confrontation. The purpose is to present the criteria for developing and maintaining a win-win relationship when negotiating difficult problems.


Anger and Conflict Management
Fisher and Jury in their book, "Getting to Yes", refer to conflict as a growth industry. Managing conflict effectively is one of the essential communication skills of the future. In the work place we need to capitalize on the diversity and differing viewpoints of others to increase group involvement, understanding and commitment.
The goals of this workshop are to identify the specific changes needed to deal with conflict more effectively, make use of communication strategies to achieve control over anger, and to deal with angry and irrational people in a calm and competent manner.

Participants will learn to differentiate between language that fosters co-operation and value-loaded language that increases the potential for conflict. By applying common interest bargaining strategies rather than power-based and oppositional bargaining, we expand on the six steps of problem-solving to enhance the results of the work group, and to foster co-operative rather than competitive working relationships.


Effective Communication / Building Co-operative Relationships
"How can I give negative feedback and still maintain a positive relationship?" The purpose of this one-day workshop is to learn the language of productive and respectful communication, avoid power struggles, build co-operation and promote understanding between colleagues, clients and staff.

Certain concepts are essential to the process such as: what the barriers are to communicating with difficult people, and understanding how individuals vary in their perceptions and points of view. Recognizing that anger and power struggles are counter-productive to effective communication, participants are introduced to the methods of expressing anger, needs and negative feelings in a responsible manner. As well, they learn how to respond successfully to critical people.

Using discussions, role-play, case studies and group work, participants learn to: deal with difficult people, take charge of responses to negative situations to produce a positive outcome, apply problem-solving strategies to resolve current issues, and set appropriate limits within relationships.

Job Search Seminar
For entry level, administrative and hourly employees who are affected by a company restructuring, we offer one, two, three and four day workshops on how to run an effective job search in today's market.

We endeavour to build motivation through in-depth discussions of the most relevant topics: "Change and Transition", "Financial Concepts", "Career Planning", "Resume Writing" and "Interview Skills". Each participant will receive and begin working through the 300 page hands-on workbook: "Career Transition Manual". In addition, each person will also receive a finished, definitive resume (50 hard copies plus disk), cover letters, and research information.

This seminar/workshop is highly interactive and can also include one-on-one counselling as an adjunct.


Mediation / Conflict Resolution (Corporate)
Mediation works best when communications are poor, hidden interests hinder negotiations, deadlocks are occurring, and/or negative behaviour is creating barriers.

Our mediation services in the corporate sector reach across all areas; from Management/Union disputes to workplace conflict. With a highly qualified mediation team, representing various professions, we are able to encompass: mediation, arbitration, negotiation, conciliation, counselling and critical incident stress debriefing.

This team approach (in an interactive format) benefits all parties by: avoiding expensive litigation costs to reach mutually beneficial solutions, maintaining respect and dignity for all, and reducing counter-productive factors of emotional and physical stress.